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FAQ
Get answers to your questions about Sajilo and how we can help you.
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What is Sajilo?
Sajilo is
Nepal's leading ride-sharing app
that connects riders with reliable drivers for safe, affordable, and insured travel.
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Is Sajilo available in my area?
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How do I pay for my Sajilo ride?
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How can I contact Sajilo support?
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Can I delete my account?
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What should I do if I experience an issue during my ride?
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How do I register as a Sajilo Rider?
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How do I accept a ride request?
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How do I withdraw my wallet balance?
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What should I do if the police become involved?
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What if the customer cancels the ride?
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How do I book a ride on Sajilo?
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Are Sajilo rides insured?
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What happens if my driver cancels the ride?
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What about my personal data?
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Are there any new features on Sajilo?
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What are Sajilo's operating hours?
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How long does account verification take?
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What is Sajilo's service commission?
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How do I create a Spot Booking?
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Should I report a minor accident?
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Why choose Sajilo?
